(4.4 / 5)1791+ Ratings

Frank Darling Reviews

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Overall Rating

4.4
24 Reviews
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About Frank Darling

Frank Darling is a company that specializes in providing custom engagement rings. The company offers a unique online shopping experience where customers can build their own engagement ring with the help of experts. They offer a variety of ring designs named Billie, Harper, Mason, Parker, and Sidney, each with its own unique style and character.

Customers can design their dream ring by taking a quiz to get a free sketch of their dream ring from the design team in NYC. They also offer a free try at home kit where customers can compare shapes, stone sizes, and setting features at home, with their partner.

The company offers over 20,000 certified, ethically sourced natural and lab-grown diamonds for customers to choose from. All their products are made with the highest quality 18k precious metals without fillers, vermeills, platings, or other substitutes.

They also offer laboratory grown, human-made diamonds that are identical to naturally occurring diamonds. The company is located at 67 Greene St 3rd Floor, New York, Ny, 10012 and can be contacted at (646) 859-0718.

Frank Darling Pros & Cons

Pros of Frank Darling:

  • Customizable Engagement Rings: Frank Darling offers highly customizable engagement rings, allowing couples to design their dream rings with expert guidance.
  • High-Quality Diamonds: The brand provides luxury natural and lab-grown diamonds, ensuring authenticity and value.
  • Recycled Materials: Frank Darling uses 100% high-quality 18k recycled gold and recycled diamonds, promoting sustainability.
  • Affordable Prices: The brand offers affordable jewelry prices without compromising on quality.
  • Free Try-On Kit: Customers can try on engagement ring styles at home with a free try-on kit, including four sterling silver replica rings set with cubic zirconia.
  • International Shipping: Frank Darling offers international shipping, making it accessible to a global customer base.
  • Free Shipping and Returns: Orders over $1000 qualify for free shipping, and there is a hassle-free return policy.
  • Excellent Customer Service: The brand is known for its friendly and helpful customer service, making the shopping experience stress-free.

Cons of Frank Darling:

  • Limited Drawbacks: The brand is generally praised with no significant drawbacks mentioned in the reviews.

Given the information, it appears that Frank Darling is highly regarded for its customization options, quality, and customer service. However, there are no significant cons mentioned in the provided sources.

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Frank Darling Customer Reviews (24)

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Said Gairbekov
Said Gairbekov
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Aug 11, 2023
Isaac Hurley
Isaac Hurley
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Aug 11, 2023
Kenneth McKelvey
Kenneth McKelvey
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Aug 11, 2023
Freddie Mills
Freddie Mills
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Aug 11, 2023
Salam Batukayev
Salam Batukayev
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Aug 11, 2023
Timothy Bray
Timothy Bray
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Lea Koertig
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Aug 11, 2023
Lucio York
Lucio York
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Aug 10, 2023
Benedikt Þórisson
Benedikt Þórisson
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Aug 9, 2023
Jenna Blain
Jenna Blain
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Aug 9, 2023

Frank Darling Customer’s Q&A

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Frank Darling Features and Benefits

Key Features and Benefits of Frank Darling:

  1. Customizable Engagement Rings:

    • Online Design: Design engagement rings online with a wide selection of diamonds and customizable settings.
    • Try-at-Home Option: Receive sterling silver replicas of up to three setting styles to try at home.
    • Customization Options: Adjust band thickness, setting height, side stone size, and more.
  2. Diamond Selection:

    • Conflict-Free Diamonds: Sourced responsibly and adhering to the Kimberley Process.
    • Lab-Grown Diamonds: Chemically and physically identical to natural diamonds, offering environmental sustainability.
    • Extensive Inventory: Hundreds of thousands of diamonds to choose from, each evaluated by 26 quality factors.
  3. Pricing and Value:

    • Fair Pricing: No secret markups or hidden fees; prices reflect the quality and post-purchase care.
    • Discounts: $100 discount for military, first responders, nurses, teachers, students, and government employees when purchasing a setting and certified loose diamond together.
  4. Insurance and Protection:

    • Engagement Ring Insurance: Protects against damage, theft, or loss with regular premiums based on coverage and jewelry value.
    • Appraisal Services: Independent appraisers provide accurate valuations for insurance purposes.
  5. Customer Support:

    • Comprehensive Customer Service: Expert diamond experts available to help find the perfect stone.
    • Free Minor Revisions: Two rounds of complimentary minor revisions for adjustments to the ring design.
    • Virtual and In-Person Consultations: Schedule consultations at showrooms in NYC or San Francisco for personalized assistance.
  6. Quality Assurance:

    • Lifetime Warranty: Against manufacturing defects, excluding wear and tear and the center stone.
    • Quality Control: Each stone is meticulously evaluated to ensure maximum sparkle and quality.
  7. Convenience:

    • Online Shopping: Wide selection of diamonds and settings available online, with the option to purchase directly from the site.
    • Payment Options: Credit card, cash, and financing through Affirm available for purchases.

Frank Darling Pricing

Frank Darling's pricing varies depending on the specific product and its features. Here are some examples:

  • The High Tide Curved Wedding Band: $890.
  • Crossover Diamond Band: Pricing is undefined, and customers are advised to contact the sales team for more options.
  • Oval Engagement Rings: Prices are not explicitly stated, but factors like the diamond's 4Cs (cut, color, clarity, carat weight) and additional embellishments can significantly influence the cost. Oval diamonds are generally 25% more affordable than comparable round diamonds.
  • Round Cut Engagement Rings: Prices are not explicitly stated, but round diamonds are considered the most expensive shape due to the high specifications required for their cutting process, which results in significant wastage of the rough diamond.

For precise pricing, it is recommended to visit the website or contact their sales team directly.

About frankdarling.com Payment Method?

Frankdarling.com offers several payment methods. Customers can pay upfront for their purchases. Various forms of payment are accepted for this option. For those purchasing directly from the site, a standard shopping cart is provided for checkout. For customized rings, the team sends a custom link to complete the checkout, reflecting the costs discussed during the design process. A 1.5% bank transfer discount is offered for those who checkout with a bank transfer.

Long-term layaway options are also available for those needing more time to pay the balance of their engagement ring purchase. This interest-free option includes a 60% deposit to secure the stone, with the balance split into two 20% payments payable over the course of three months. Please note that the ring will not ship until the final payment is received. Layaway orders are not eligible for return more than 60 days from the first payment.

Lastly, payment options through Affirm are provided. Affirm is a great option if you are seeking a longer term financing option that won’t hold up production. Please note that all these details are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

Frank Darling FAQs

FAQ

Frank Darling Alternatives

Based on the provided sources, there are no direct alternatives to Frank Darling listed. However, if you are looking for other reputable sources for engagement rings and diamonds, here are a few options:

  1. Whiteflash: Known for their high-quality diamonds, including the A Cut Above line which features hearts and arrow cut ideal round diamonds.
  2. Other Jewelry Stores: Various locations in NYC, San Francisco, Washington DC, Chicago, Los Angeles, Boston, and Brooklyn offer a range of engagement rings and diamonds.

For a more comprehensive search, you might consider other online forums and reviews where users discuss their experiences with different diamond sellers. However, as of the current information, there are no specific "top 10" alternatives to Frank Darling listed.

FAQ

How long does it take to receive a custom-designed ring from Frank Darling?

The production of a custom-designed ring from Frank Darling typically takes 3-5 weeks, depending on the level of customization. Once the design details are finalized, the ring is made from scratch in New York City. Please note that this is an estimated timeframe and actual delivery time may vary.

FAQ

How long does it take to receive a custom ring from Frank Darling?

The production of a custom ring from Frank Darling typically takes 3–5 weeks, depending on the level of customization. Please note that this is an approximate timeframe and actual delivery time may vary. It's always a good idea to reach out to the company directly for the most accurate information.

FAQ

About frankdarling.com Prices and Cost?

Frank Darling is an online jewelry store that offers custom-designed engagement and wedding rings. The prices for their custom jewelry start at $2,000. This cost is based on a mix of materials, labor, and the center stone. It's important to note that while they don't charge design fees, they do require the center stone to be purchased through them. They are not able to work with heirlooms or stones purchased from other online retailers at this point in time. They offer a wide variety of engagement and wedding rings and also provide a 'make your own' ring service on their website. All diamonds are ethically and sustainably made, and all designs are made out of 100% recycled gold. They value affordability but won't ever skimp on quality and flair. They offer a free try at home kit and you can choose from over 20,000 certified, ethically sourced natural and lab-grown diamonds. They also offer Affirm as an alternative payment option.

FAQ

frankdarling.com Return Policy?

Frank Darling offers a Try At Home Program where customers can try rings at home with no commitment to choose immediately. If a customer needs more time with the kit, they can contact Frank Darling to extend the return window by a few days. Unreturned samples are subject to a $250 fine. If a customer loses their return label, Frank Darling can send a new one. To initiate a return, customers can contact Frank Darling with their order number to receive a complimentary insured UPS return shipping label.

Regarding the shipping policy, collection styles will be ready to ship approximately three weeks after an order is placed. Customers will receive regular updates about their order during this period. Frank Darling offers free shipping with orders. However, the Try At Home service is not available outside the US due to prohibitive shipping costs.

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